Last Updated: 5 February 2026
This Privacy Policy explains how Mastermind Digital (“we”, “us”, “our”) collects, uses, shares, and protects your personal data when you visit our website www.mastermind-digital.com, contact us, or use our services (including education consultancy, digital marketing services, and migration/visa advisory).
1. Who We Are
Data Controller: Mastermind Digital
Registration No.: 1552563-T
Email: contact@mastermind-digital.com
Phone/WhatsApp: +60 17‑455 7001
Office Address(es):
Malaysia :
Work Loc , 75-1, Jalan USJ 21/10, USJ 21, 47630 Subang Jaya, Selangor, Malaysia
Bangladesh :
53 কারওয়ান বাজারহাসান প্লাজা,(এটিএন বাংলা নিউজ চ্যানেল এর বিল্ডিং),
লেভেল-২ (North side)কারওয়ান বাজার,
ঢাকা
2. Personal Data We Collect
We may collect the following types of personal data:
A) Information you provide
- Name, phone number, WhatsApp number, email address
- Nationality, city/country of residence
- Student details: education background, grades/results, preferred program/country/intake, budget
- Documents you choose to submit for processing (e.g., passport copy, certificates, transcripts, employment documents, sponsor/financial documents) where relevant to your requested service
- Your messages and communications with us (calls, WhatsApp, email, forms, social media)
B) Information collected automatically
When you use our website, we may collect:
- IP address, device type, browser type, pages visited, approximate location (city/country), referral links
- Cookie data (see Cookie Policy)
C) Information from third parties
We may receive your data from:
- Lead forms and messages from platforms like Facebook/Instagram
- Partner institutions (e.g., universities/colleges) where you request us to coordinate an admission/application
- Service providers used for forms, analytics, CRM, webinars, and communication
3. How We Use Your Data
We use your data to:
- Respond to inquiries and provide requested guidance/services
- Assess eligibility and recommend suitable options (study/program/visa pathway)
- Prepare and manage applications and documentation (when you request)
- Schedule consultations, webinars, and send reminders/updates
- Improve our website, service quality, and customer support
- Run and measure marketing campaigns (where permitted)
- Prevent fraud, maintain security, and comply with legal obligations
4. Legal Bases (Where Applicable)
Depending on your location and the context, we may process personal data based on:
- Your consent
- Contract necessity (to deliver requested services)
- Legitimate interests (service improvement, security, communications)
- Legal obligations
5. How We Share Your Data
We do not sell your personal data. We may share data only when necessary with:
- Partner institutions (universities/colleges) for admissions support you request
- Government/immigration bodies when required for visa processes (only if you request such service and provide documents)
- Service providers (hosting, email, CRM, analytics, form tools, webinar tools, customer support) under confidentiality obligations
- Professional advisers (legal/accounting) when necessary
- Authorities if required by law
6. International Transfers
We may process data in [COUNTRIES YOU OPERATE IN] and share data internationally if your requested destination or institution requires it. We take reasonable measures to protect your information.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect your data. No online system is 100% secure, but we work to reduce risks of unauthorized access or disclosure.
8. Data Retention
We keep personal data only as long as necessary for:
- Providing services and support
- Record-keeping and legal/compliance requirements
- Resolving disputes and enforcing agreements
When no longer needed, we delete or anonymize it where feasible.
9. Your Rights
Depending on applicable law, you may request to:
- Access your personal data
- Correct inaccurate data
- Delete your data (where applicable)
- Withdraw consent (where processing is based on consent)
- Opt out of marketing at any time
To request changes, contact us at contact@mastermind-digital.com.
10. Marketing Preferences
If you receive marketing messages from us, you can opt out anytime by:
- Replying “STOP” on WhatsApp/SMS, or
- Emailing contact@mastermind-digital.com with your request
11. Children’s Data
If the student is under 18, we may require parent/guardian involvement or consent where appropriate.
12. Third-Party Links
Our website/social pages may contain links to third-party websites. Their privacy practices are governed by their own policies.
13. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date.
14. Contact Us
Mastermind Digital
Email: contact@mastermind-digital.com
Phone/WhatsApp: +60 17‑455 7001
Address:
Malaysia :
75-1, Jalan USJ 21/10, USJ 21, 47630 Subang Jaya, Selangor, Malaysia
Bangladesh :
53 কারওয়ান বাজারহাসান প্লাজা (এটিএন বাংলা নিউজ চ্যানেল এর বিল্ডিং),
লেভেল-২ (North side)কারওয়ান বাজার,
ঢাকা
